Privacy policy
Effective from 8 October 2026
1. Who processes your data
The controller of personal data when you visit this website, send an enquiry or enter into a contract as an organiser is creona, s. r. o., registered office Ku Bratke 1, 934 01 Levice, Slovakia, company ID (IČO) 47 457 589, tax ID (DIČ) 2023879451, registered in the Commercial Register of the District Court Nitra, section Sro, file no. 35341/N. Contact: event@vstupio.sk, phone +421 915 295 278. The operator is not a VAT payer.
For bookings in a particular organiser’s calendar (studio, instructor, event), the organiser is the controller. creona, s. r. o. processes the data on the organiser’s behalf as a processor; you may contact the organiser directly or us regarding your rights.
2. What data and why
- Contact form – name, e-mail, phone (optional), type of event and message. Purpose: replying to your enquiry and preparing an offer (pre-contractual steps, Art. 6(1)(b) GDPR). Kept for up to 2 years after the last communication if no contract is concluded.
- Form protection – your IP address is used temporarily (up to 1 hour) to limit submissions against spam (legitimate interest, Art. 6(1)(f) GDPR).
- Organisers (vstupio clients) – identification and contact details, admin login details, billing details. Purpose: performance of the contract and legal obligations (accounting). Accounting records are kept for 10 years.
- Organisers’ customers (as processor) – name, e-mail, phone where provided, bookings, payments, check-in, waiting list. Scope and retention are determined by the organiser.
We do not use the data for automated decision-making or profiling and we do not sell it.
3. Recipients
- WebSupport s. r. o. (Slovakia) – hosting of the website, application and e-mail.
- Stripe Payments Europe, Ltd. (Ireland) – card payment processing for bookings; card details are processed solely by Stripe.
- Accounting and legal advisers, public authorities where required by law.
Data is stored in the EU. Should a provider transfer data outside the EU, this happens only with GDPR safeguards (e.g. standard contractual clauses).
4. Cookies
The website uses only strictly necessary cookies: remembering your language and technical cookies for signed-in users. We do not use analytics or advertising cookies, so no cookie consent is requested. If we introduce them in the future, we will ask for your consent.
5. Your rights
You have the right of access, rectification, erasure, restriction of processing, data portability and the right to object to processing based on legitimate interest. Where processing is based on consent, you may withdraw it at any time. Send requests to event@vstupio.sk; we will reply within one month.
You may also lodge a complaint with a supervisory authority, in Slovakia the Office for Personal Data Protection (dataprotection.gov.sk), or the authority in your country of residence.
6. Security and changes
We protect data with encrypted connections (HTTPS), restricted access and backups. We may update this information; the current version is always on this page. Related rules for using the service are in the terms of service.